February 29, 2024

Because it still has a very limited availability, 5G home internet is best suited for people living in areas with strong cell service and 5G coverage. In these situations, it can offer reliable connectivity with few outages (depending on the ISP) and robust speeds at a low price.

“For real estate professionals like myself, the pros outweigh the cons,” said Lippi. “The blazing speeds allow me to easily work remotely, conduct crisp video calls, swiftly download large files, and seamlessly stream data. While 5G has some coverage limitations, the rapid connectivity provides a major competitive edge. The few quirks are a small price to pay.”

From personal experience, I’ve found 5G home internet to be faster and to offer more consistent service than our previous ISP (the cable company). Before switching, we were plagued with constant service outages that interrupted our work since my husband and I had remote jobs. Though I would never return to the cable company’s internet service for our household, I would switch to optic fiber since 5G home internet isn’t without cons. 

Also: Hardware fails, but I’ve never lost data thanks to this backup plan

“My experience suggests that it could be an excellent alternative if you demand speed and flexibility and are tired of the traditional ISPs’ service. Nonetheless, your location and specific connectivity needs should guide your decision,” said Smigel.

We opted for T-Mobile as our ISP for 5G home internet and have experienced about three or four outages since starting our service about nine months ago. These outages have resulted from work on their cell towers. Unfortunately, our phones also use the T-Mobile network, so we’ve found ourselves without home internet and the ability to use our mobile hotspot for work. 

My experience should be taken with a grain of salt, as I am but one customer, and who’s to say this doesn’t happen with traditional ISPs? Either way, we see far fewer internet outages now than when we had the cable company.