June 10, 2023


T-Cell House Web


  • No contracts

  • No information caps

  • Easy, reasonably priced pricing

  • Aggressively aggressive with its phrases and perks

Do not like

  • Speeds might range

  • Max obtain speeds do not match fiber and cable

  • House web prospects deprioritized over cellular

Product particulars

  • vary

    $50 monthly ($30 for eligible T-Cell Magenta Max prospects)

  • vary

    33 – 182Mbps

  • Connection

    Mounted wi-fi

  • Highlights

    Limitless information, tools included, no contracts, no further charges

T-Cell needs to be feeling fairly happy about its 5G residence web providing. On the finish of 2022, the Federal Communications Fee, in its 2022 Communications Market Report, included T-Cell House Web as certainly one of solely 11 fastened web suppliers capable of cowl over 5% of the US inhabitants. Earlier within the yr, the corporate made a splash with the American Buyer Satisfaction Index’s 2022 survey outcomes, which positioned newcomer T-Cell House Web second amongst all nationwide web service suppliers. Not too shabby.

T-Cell House Web began rolling out as a pilot program early in 2021, and certainly one of my (now former) CNET colleagues, Rick Broida, was one of many first to present it a check run. By April 2021, T-Cell introduced it had launched its residence broadband service nationwide. A brief yr later, it proclaimed it had expanded its availability to 40 million households, and CNET’s Eli Blumenthal gave it a attempt.

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We have been conscious of T-Cell’s want to use 5G to interrupt into the house web recreation for fairly a while. However now that the corporate’s residence broadband providing is established, what does that imply for you? Does 5G residence web supply one thing new? Is T-Cell House Web a viable choice to switch your present ISP? 

T-Mobile logo on a tablet with a blue background

Sarah Tew/CNET

First, the value is correct: T-Cell prices $50 a month (and that is decreased to $30 for Magenta Max cellular prospects). On prime of that, you do not have to fret about long-term contracts or information caps. Fairly candy, proper?

Positively, nevertheless it’s early days but. Though T-Cell House Web is at the moment obtainable to over 50 million properties throughout the US, many places and addresses cannot get it. Whereas 5G is the marquee participant on this invoice, T-Cell depends on 4G LTE to assist develop its residence web service space. Which means of the 5G residence web suppliers, T-Cell will supply the slowest speeds on common. However let’s dig into the main points.

T-Mobile's Wi-Fi Gateway device set against an orange backdrop

T-Cell’s Wi-Fi Gateway is included within the month-to-month value.


T-Cell House Web: Availability and protection areas

When discussing any ISP, it is at all times good to start by answering the basic query: Can I get this service? T-Cell House Web is on the market to over 50 million households throughout the nation. That makes it the US’s most generally obtainable 5G residence web service. By comparability, Verizon’s 5G House Web service has rolled out in roughly 900 markets however is on the market to round 40 million properties. Within the meantime, T-Cell is open to signups in over 600 cities however extra households, many inside rural areas.

Verify the T-Cell House Web eligibility web page to find out in case your deal with is serviceable.

When will T-Cell House Web get to my space?

As talked about, T-Cell is probably the most broadly obtainable 5G residence web service. However when you think about that US Census information places the entire variety of households within the nation at over 124 million, about 68% of households stay ineligible for T-Cell House Web. 

A T-Cell spokesperson did not have particular particulars on enlargement plans however highlighted that greater than 10 million households within the present footprint are inside rural America. Moreover, there is a give attention to increasing entry for small cities and communities. For these exterior the present availability window, T-Cell’s web site mentions that enlargement may take six months or extra and permits events to place their identify on the listing for down the street.

That mentioned, T-Cell additionally introduced a House Web Lite service, open to anybody inside a T-Cell service space. Whereas that broadens the corporate’s availability footprint, it would not be proper to incorporate this as a part of T-Cell House Web, as Lite has a 100GB information cap. 

T-Cell House Web: Pricing and plans

Simplicity is without doubt one of the largest issues that jumps out at me once I take a look at T-Cell House Web. There is not an array of tiers and choices from which to decide on as a result of there’s one plan and one plan solely.

T-Cell House Web pricing

Plan Max speeds Month-to-month value Gear payment Information cap Contract
T-Cell House Web 33-182Mbps obtain, 6-23Mbps add $50 ($30 for eligible Magenta Max cellular prospects) None None None

One dimension suits all

There aren’t many qualifiers when discussing T-Cell House Web plans. It is one plan, one value and no further charges. The premise of 5G residence web is that, not like typical web connection sorts (together with coaxial cable strains, fiber-optic web and digital subscriber line), you are not reliant on underground constructions and deployments to get you related. As an alternative, it is a fastened wi-fi service that gives you with a router that connects to a mobile sign.

T-Cell supplies its Wi-Fi Gateway gadget, a mix modem and Wi-Fi 6 router appropriate with T-Cell’s 4G LTE and 5G networks. As you may see from the chart, the one variable is the typical obtain and add velocity you will expertise. On the naked minimal, T-Cell says all eligible households will see common obtain speeds of 33 megabits per second. Relying in your location and the location of the T-Cell Gateway, you would possibly see obtain speeds as excessive as 182Mbps or extra.

T-Cell makes use of a lot of its 4G LTE community to develop its availability, so do not anticipate full 5G capabilities on a regular basis.


T-Cell House Web: Should not 5G be sooner?

The hope and promise of 5G and its capabilities haven’t but been totally realized. My colleague Eli Blumenthal has splendidly detailed the fundamentals of 5G and the way not all “5G” is similar. In abstract: Sooner 5G speeds include shorter ranges. The farther the gap, the much less velocity on the highest finish.

For T-Cell to hit the street operating with availability to over 30 million households at its launch, it wanted to lean on its 4G LTE community and its rising 5G community. That is why my CNET colleagues averaged simply over 40Mbps obtain speeds with T-Cell House Web, and a few households might stand up to simply over 100Mbps. Anecdotally, we have heard of some customers seeing obtain speeds as excessive as 300Mbps. Nonetheless, T-Cell’s FAQ part guarantees prospects will “see typical obtain speeds between 33-182Mbps.” So, which may be loads of velocity for a lot of however do not anticipate the upper obtain speeds you would possibly get with fiber web or cable plans. At the least not but.

T-Cell House Web: No hidden charges (with one exception)

One of many vital wins for T-Cell House Web is its straightforwardness. There is not any pesky small print. ISPs are infamous for his or her hidden charges and lure pricing — they attempt to lure you in with engaging promo costs however then stick you with a bigger invoice after these phrases expire. That is not the case right here.

T-Cell House Web options no information caps, so you do not have to worry information overage charges. There is not any tools payment for the Gateway gadget, so you do not have to determine an extra month-to-month price to tack on to your common invoice. It additionally requires no annual service contracts, so you have no early termination charges looming over your head. These are all interesting facets of this service and make it very engaging to attempt T-Cell House Web if it is obtainable in your space.

All that mentioned, there may be one further payment you will need to pay as soon as at the beginning of your service: a $35 “gadget connection cost” much like the activation payment you pay with many ISPs.

T-Cell House Web: Offers and promos

Along with its consumer-friendly simplicity, T-Cell is sweetening the pot for potential prospects. 

First, households with eligible Magenta Max plans can save $20 month-to-month. T-Cell additionally gives new prospects six months of SiriusXM (a $66 worth) and a full yr of the Spanish-language streaming service ViX Plus. Third, you may subscribe to Philo TV for $15 a month for one yr ($10 off month-to-month). Fourth, residence web prospects can take part in T-Cell Tuesdays, the corporate’s weekly low cost and free perks promotion. 

Moreover, T-Cell boasts a Worth Lock assure, which suggests no charge adjustments for so long as you stay a buyer. It additionally runs a “Fear-free Take a look at Drive” promotion, throughout which prospects can attempt the service for 15 days with a money-back assure. Additionally, T-Cell is providing prospects $50 again in a digital pay as you go Mastercard in the event that they swap over to T-Cell House Web from one other supplier. Lastly, if prospects are switching from a supplier midcontract, T-Cell pays as much as $750 in termination charges. That is spectacular.

T-Cell House Web vs. 5G fastened wi-fi opponents

Concerning availability, T-Cell is forward of its 5G residence web opponents, Starry and Verizon. Starry is on the market in 5 main metropolitan areas: Boston, Denver, Los Angeles, New York Metropolis and Washington, DC. Verizon is on the market in additional cities than T-Cell (at the moment 900) however is behind T-Cell’s whole households coated.

Nonetheless, Starry and Verizon have the higher hand on common obtain speeds. Starry prospects usually see constant obtain speeds of 200Mbps, and Verizon’s 5G House Web plans common round 300Mbps. What Starry and Verizon have given up concerning widespread availability, they at the moment make up for within the common speeds they ship.

All three 5G residence web suppliers share freedom from all of the hidden charges and pricing video games that many cable and fiber ISPs play. With 5G, the month-to-month charge is the month-to-month charge. There are not any added charges, tools rental prices, information caps or binding annual contracts.

Backside line: How good is T-Cell House Web, actually?

Concerning 5G, we’re a lot nearer to the start than the top of the place every part will shake out. If it is velocity you are after, T-Cell’s 5G residence web service may not impress you in case you have different cable and fiber web suppliers obtainable at your deal with. However should you’re in a rural or much less developed space the place DSL or satellite tv for pc was your solely earlier choice, T-Cell will really feel lightning quick by comparability.

General, T-Cell has positioned itself as a viable choice within the residence web area, making it an intriguing participant to observe because it expands its 5G infrastructure. If nothing else, because it calls for no contract dedication, it is a possibility to attempt a special choice and possibly even use it as leverage to negotiate along with your present web service supplier. Hopefully, the extra choices we now have as customers, our web service will enhance in the long term.

T-Cell House Web FAQs

Are there information caps with T-Cell House Web?

No. T-Cell House Web options limitless information. Clients is not going to have any potential information overage charges or prices hanging over their heads. That mentioned, T-Cell House Web prospects may discover their service slowed in circumstances the place the corporate prioritizes its cellular customers over its fastened wi-fi prospects.

Does T-Cell House Web include a router?

Sure. One of many interesting facets of T-Cell House Web is that its month-to-month payment — $50 a month should you use AutoPay and $30 a month for eligible Magenta Max cellular prospects — features a 5G Gateway (a modem/router combo gadget). The T-Cell tools lease is included within the one payment, and all that is required is that you simply return the gadget once you finish service with T-Cell.

Is T-Cell House Web sooner than satellite tv for pc web?

For probably the most half, sure, however not unequivocally. As T-Cell says in its Open Web coverage, “many elements have an effect on the velocity and efficiency that prospects expertise, together with … proximity to a cell web site, climate and the encircling terrain,” so your obtain speeds, which common between 33-182Mbps, will not be assured. However prospects ought to see obtain speeds increased than these usually achieved by HughesNet (common of 25Mbps) and Viasat (12-100Mbps). The Starlink plans boast the next vary (20-250Mbps) however will not be as broadly obtainable as T-Cell House Web. It is also rather more costly — $110-$135 a month, plus a one-time tools payment of $599.

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