June 10, 2023

If a Pixel cellphone is your day by day driver, you might need to preserve a charger close by. An Engadget reader contacted us on Sunday to report that their Pixel 6 Professional has just lately been overheating and excessively draining its battery. They think the offender is the Google app and an replace that started rolling out on Might twelfth.

“I have not touched my cellphone previously hour. It is simply been on a normal wi-fi charger,” the reader says of a screenshot (seen under) they despatched of their cellphone’s settings menu, displaying the Google app burning by means of the 6 Professional’s battery within the background. “Nonetheless extremely popular, and if I did not roll again to a distinct model, I would not have a internet enhance on my cellphone’s battery.”

Courtesy of Engadget reader

A go to to and the exhibits different Pixel customers are experiencing the identical situation. “It simply began yesterday. Large battery utilization from Google app and to a lesser diploma Android System Intelligence. I simply went by means of and did a manufacturing unit reset, reinstalled most issues and it is nonetheless taking place,” one Reddit consumer wrote. “Past the battery not lasting the cellphone is getting actually heat so I do know it is harming the battery and doubtlessly the CPU.”

Those that have tried contacting Google report the corporate’s help employees haven’t been very useful. Some customers say rolling again to an older model of the Google app hasn’t fastened the issue for them. “Really ended up with an excellent older model from Might 10, nonetheless draining the battery,” writes one Redditor. The reader who contacted us suspects the issue could also be server-side. “Google app retains wrecking the battery no matter model, and I’ve rolled all the way in which again to Might 1st,” they write. “I do not know how you can see if the app is attempting to name dwelling or on a loop with one thing like that, however the signs stay the identical.”

Google didn’t instantly reply to Engadget’s remark request. If the Google app is at fault right here, it wouldn’t be the primary time a software program replace has triggered complications for Pixel customers. Final Might, Google needed to after an earlier replace triggered the telephones to supply a lot weaker haptic suggestions. The yr earlier than the corporate the rollout of its December Pixel replace after customers discovered it was making their telephones drop calls.

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